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HOW THE HEALTH INFORMATION EXCHANGE WORKS

The Clinical Integration Connection (CIC), is a Health Information Exchange that focuses on delivering better care for the patient. Our job is to “connect” the information gap that is created when you go from your doctor to a specialist or into the hospital. Your information is always secure and is only shared with health care providers that are participants of the Clinical Integration Connection. All CIC participants comply with state and federal laws, including HIPAA, to ensure the safe transfer of patient information. No action is required of you to participate in this Health Information Exchange; if your providers participate, they’ll be able to see your information. blood preasure

 

FREQUENTLY ASKED QUESTIONS FOR PATIENTS

What is a HIE?

A health information exchange (HIE) helps your doctors care for you better because it allows them to send and receive your health care information to and from your other doctors (such as, hospitals, physician offices and labs, etc.) through a secure electronic network.  The HIE is a faster, better way for your doctors to send each other the information that is needed to care for you.  Also, the HIE is more private, secure, and more accurate than other ways your doctors currently share information (fax machines, mail, courier).

What kind of information is being exchanged?

Your doctors can securely view information to treat you or send information from your medical record when they refer you to a specialist, which can speed up your treatment and may reduce the need for repeat tests – saving you time and money. Examples of health information that your doctor may send or receive include: lab results, x-ray reports, allergies you may have, and medications you take.

How does the Clinical Integration Connection keep my information safe?

The privacy and security of your information is of highest importance to the CIC.  Only authorized health care providers and staff can view your information. A secure log-in is required, so only the health care providers who are caring for you can see the information they need to give you the best care, and their activity is monitored. CIC’s system is designed to meet all state and federal laws regarding the protection of patient health information, such as the Health Insurance Portability and Accountability Act (HIPAA). Also, the CIC has strict privacy policies that health care providers must follow in order to participate.

Who can see my health information?

Only health care providers who are providing you care are permitted to access your health information. For example, when your primary care doctor sends you to a specialist, the specialist can view your previous test results, which may prevent you from having to repeat tests, saving you time and money.  Also, if you need treatment in an emergency room (ER) and are unconscious, ER providers can view your recent health information, giving them information that may help them save your life.

Is my health information shared with Employers or other third parties?

No, the CIC is used only by health care providers.  It allows a secure way for health care providers to communicate with one another about your care so they can treat you. The Federal HIPAA Privacy Rule prohibits disclosing your health information otherwise without your signed permission.

How is the quality of my healthcare improved by Health Information Exchange?

The Clinical Integration Connection’s Community Health Record helps your doctors view the most current information electronically at the time and place of your care regardless of who ordered tests or where you went for care in the past, which helps your doctors take care of you better.  This saves you from having to carry your health information from one doctor to another.  It also saves you from having to repeat tests or procedures, saving time and money.

Can I opt to not participate or share my information?

Yes, you can.

  • The CIC provides you as a patient the option to change your participation in the network. This means you can choose to not to share your record amongst your providers.
  • NOTE: Opting out means participating physicians and authorized healthcare providers will not be able to access your personal health records through the CIC Health Information Exchange.
  • Any patient can change their participation to share or not share health information with the CIC at any time.
  • Please complete the HIE CHANGE REQUEST FORM here

 

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SECOH Nondiscrimination statement

Southeast Coalition on Health Inc. (SECOH) does not and shall not discriminate in its membership, educational programs or activities on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability or handicap, sex (including pregnancy), gender identity and/or expression (including a transgender identity), sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law.